15th January 2024 – (Hong Kong) The Consumer Council has conducted its inaugural assessment of nine 55-inch Ultra HD (4K) smart televisions, revealing significant disparities in audio-visual quality across various display technologies. This comprehensive test, which included three OLED models, four QD/Mini LED models, and two LED models, aimed to provide consumers with insights into their purchasing decisions.
Among the tested models, the higher-priced OLED televisions excelled in picture quality, with both Samsung and Sony receiving high ratings of 4.5 points. The prices for these models were set at HK$15,980 and HK$18,999, respectively. In contrast, one LED model received a low score of 2.5 points for sound quality, indicating that it may not satisfy consumers seeking a premium audio experience. Conversely, four models demonstrated clear sound definition and robust bass, achieving 4.5 points in audio quality.
The varied performance in smart TV functions was also noteworthy, with scores ranging from 3.5 to 5 points. One model stood out for its exceptional performance across multiple areas, including user interface and app store functionality, although it fell short in accessibility features for elderly users. The Council emphasised the importance of consumers testing these functionalities in-store prior to purchase.
Cybersecurity was another critical area examined, with only one model achieving a satisfactory rating of 4 points. The Council urged consumers to treat smart TVs similarly to other connected devices, remaining vigilant about potential data privacy risks.
The testing revealed that while all models passed product safety assessments, OLED televisions generally consumed more power during use. This is an important consideration for consumers, especially given that standby power consumption can accumulate costs over time.
In light of the findings, the Council received 198 complaints regarding televisions last year, predominantly related to malfunctioning within the warranty period. It advised consumers to thoroughly understand warranty details and recommended manufacturers ensure a minimum five-year supply of spare parts for discontinued models, advocating for sustainable consumption practices.
The post First test of 55-inch 4K Smart TVs by Consumer Council reveals audio-visual disparity among brands appeared first on Dimsum Daily.
English (US) ·